We use PrusaSlicer and custom profiles for this machine. Currently these profiles are only available on the 3D printing computer. When slicing, make sure you select the Birch MAX physical machine profile.
After slicing, a button will appear next to the export button for saving directly to the printer over the network. If the printer is on and responding via the web interface you can use this to upload the sliced file directly to the printer.
The printer is controlled via web browser. While connected to the internet at the space, navigate to
birchmax.local/to access the control interface.
If the printer doesn't respond when trying to connect, try power cycling it if possible. If this occurs during a print, be patient, most disconnects will be resolved shortly after they happen. If you need to cancel a print while the web interface is not responding, turning off the printer will cause the print to stop and not resume on power up. Please restore power to the machine shortly afterwards so the hotend doesn't jam.
Try cleaning the bed with IPA and a paper towel, being careful to not get fingerprints on the bed. If this doesn't work please contact a 3D printing steward.