We use PrusaSlicer and the built-in profiles for this machine, minus one tweak for PLA. Use the Generic PLA (copy) profile on the 3D printing computer, or modify it yourself on your computer and increase the extruder temperature by 5 degrees.
The SD card reader on the 3D printing computer doesn't work properly and may require you to save the file twice. Please keep this in mind when you use this machine. Please save your files in a folder named after you.
The LCD menus are easy to navigate on this printer, and it does most of the work for you. Clicking the encoder wheel in will get you into the menu from the status screen, and rotating it will allow you to navigate the menus.
Try cleaning the bed with IPA and a paper towel, being careful to not get fingerprints on the bed. If this doesn't work please contact a 3D printing steward.